Non-Refundable and Return Policy
Thank You for Choosing Us!
We greatly appreciate your decision to shop with Selektors Fraternity Clothing Ltd. and strive to provide you with exceptional service. However, given the unique nature of our business and the wide range of products we offer, we have established specific guidelines regarding returns and refunds. Kindly review the following information carefully prior to making a purchase.
Order Cancellations:
If you wish to cancel an order, please ensure that it is done within 24 hours of placement. Orders that have already shipped or are in transit cannot be canceled, so please keep this in mind when making your purchase.
Non-Refundable Items:
Due to the nature of our products, the following categories are strictly non-refundable and cannot be returned:
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Hair Products: For health and hygiene standards, we cannot accommodate returns or issue refunds for hair products. We only offer new and unused hair products. Please examine the product details carefully before completing your purchase.
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Home Decor: We understand that expectations may differ from the received product, but returns or exchanges for home decor items are not permitted. Please deliberate your choices thoroughly before finalizing your purchase. Contact our customer support team if you have questions.
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Heavy Equipment: Given the complexities and costs associated with shipping heavy equipment, returns or refunds cannot be processed once these items have been shipped. We recommend conducting thorough research and seeking clarification on product details before making a purchase.
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Paintings: Due to the unique nature of paintings and their susceptibility to damage, we cannot accept returns or offer refunds on art pieces. Review the details and images carefully before purchasing.
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Vases: Vases are delicate items that require special handling. Unfortunately, returns or refunds for vase purchases are not possible. Ensure satisfaction with your choice prior to finalizing your order.
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Rugs: Returns and exchanges for rugs are challenging due to their size and shipping complexities. Please assess the rug's specifications and design thoroughly before placing your order.
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Gym Equipment: We stand by the quality of our gym equipment. However, due to the nature of these products, returns and refunds are not possible. Research the specifications to ensure they meet your requirements before purchasing.
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Swords: For safety and liability reasons, we cannot accept returns or offer refunds on sword purchases. Verify the details and intended use of the sword before making a decision.
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Automotive Equipment: Automotive equipment may have specific compatibility requirements. To prevent compatibility issues, review product specifications and consult with our customer support before purchasing. Returns and refunds for automotive equipment are not available.
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Party Equipment: Due to the time-sensitive nature of party equipment, we cannot accept returns or provide refunds for items in this department. Please make your selections carefully.
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Toys for Kids: While we strive to provide enjoyable toys, returns and refunds in this department are not possible. Consider age appropriateness and features of the toy prior to purchase.
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Tents and Entertainment Equipment: These substantial items require careful consideration. Unfortunately, due to size and complexity, we cannot accept returns or offer refunds. Please be certain of your choice before placing an order.
Acknowledgment:
By making a purchase from any of the aforementioned departments, you acknowledge and agree to our non-refundable and return policy as outlined above. If you have any questions or concerns, our customer support team is available to assist you before you make a purchase decision.
Contact Us:
If you need further assistance or have questions regarding our policy, please reach out to our customer support team at info@selektorsfraternityclothing.com
Thank you for choosing Selektors Fraternity Clothing Ltd. Your satisfaction is of utmost importance to us!