Frequently Asked Questions (FAQs)

Selektors Fraternity Clothing

This FAQ section is designed to provide clear, accurate information about Selektors Fraternity Clothing, our platform, and how we operate. If you require additional details, our customer support team is available to assist.

1. What is Selektors Fraternity Clothing?

Selektors Fraternity Clothing is a New York–based online department store founded in 2020. We operate a multi-category e-commerce platform offering products across fashion, home, lifestyle, electronics, fitness, automotive, industrial, medical, and specialty sectors.

Our platform is designed to serve both individual consumers and business customers through a centralized, scalable online marketplace.

2. What types of products are available on the platform?

Selektors Fraternity Clothing offers a broad and continuously expanding product catalog, including but not limited to:

  • Clothing & Apparel: Men’s, women’s, and children’s apparel, footwear, accessories, and activewear

  • Home & Living: Furniture, décor, lighting, appliances, and household essentials

  • Industrial & Heavy Equipment: Construction tools, machinery, and industrial supplies

  • Medical & Healthcare Products: Medical devices, hospital supplies, mobility aids, and wellness products

  • Electronics & Technology: Consumer electronics, smart devices, and accessories

  • Automotive Supplies: Parts, tools, tires, and vehicle accessories

  • Toys, Games & Recreation: Educational, recreational, and outdoor products

  • Event & Specialty Products: Wedding, corporate event, and special-occasion supplies

Product availability may vary by region and supplier.

3. Do you offer products for men, women, and children?

Yes. Our apparel and accessory categories include products for men, women, and children, covering everyday wear, formal attire, outerwear, and specialty clothing.

4. Do you support special occasions and corporate events?

Yes. Selektors Fraternity Clothing offers a range of products suitable for weddings, corporate events, private functions, and large-scale gatherings, including attire, décor, catering equipment, and event-related supplies.

5. Can I place orders online?

Yes. Selektors Fraternity Clothing operates primarily as an online retailer. Customers can browse products, place orders, and manage purchases directly through our website.

6. What payment methods are accepted?

We accept a variety of secure payment methods, which may include:

  • Major credit and debit cards

  • PayPal and other recognized payment platforms

  • Digital wallets (availability varies by region)

  • Buy Now, Pay Later (BNPL) options in select markets

All transactions are processed through secure payment gateways.

7. Do you offer international shipping?

Yes. Selektors Fraternity Clothing supports international shipping to many destinations. Shipping options, delivery timelines, and costs are displayed during checkout.

Please note that customs duties, import taxes, and regulatory fees may apply depending on the destination country and are the responsibility of the customer unless otherwise stated.

8. What is your return and exchange policy?

Return and exchange eligibility varies by product category.

  • Most eligible items may be returned within 30 days of delivery, subject to condition and category-specific requirements.

  • Certain items—such as heavy equipment, customized products, medical items, or perishables—may be non-returnable.

Full details are available on our Returns and Exchanges page.

9. How can I contact customer support?

Our customer support team is available to assist with product inquiries, order issues, and general questions. You may contact us through:

10. Do you operate physical retail locations?

At this time, Selektors Fraternity Clothing operates primarily as an online-only retailer. This model allows us to offer a wider product selection and serve customers globally.

11. Do you offer environmentally friendly or sustainable products?

Yes. We work with suppliers that offer environmentally conscious and sustainable product options across select categories. Products meeting these criteria may be identified with relevant labels or descriptions where applicable.

12. How can I track my order?

Once an order has shipped, customers receive a confirmation email with tracking information. Orders can also be tracked through the customer account dashboard on our website.

13. Do you offer discounts or promotions?

Selektors Fraternity Clothing periodically offers promotions, seasonal sales, and limited-time discounts. Customers may subscribe to our newsletter or follow official communication channels to receive updates.

14. Can I modify or cancel an order after placing it?

Order modifications or cancellations may be possible within 24 hours of placement, depending on order status and fulfillment progress. Customers are encouraged to contact customer support as soon as possible for assistance.

15. What should I do if my order arrives damaged or defective?

If an item arrives damaged or defective, please contact customer support within 7 days of delivery and provide supporting documentation, such as photos of the product and packaging. Resolution options may include replacement, refund, or store credit, subject to product category and policy terms.